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Senior Support Engineer, NY, USA

IT Systems and Solutions is a boutique MSP in New York City looking to implement tools to automate our systems.

Job Requirements

• Scripting:
• • Must be able to script or program in at least 1 language.
• Networking:
• • Required understanding of Layer 2 and Layer 3 networking.
  • Must be able to program a firewall and switches for multiple VLANS
• Windows Administration:
• • Expert at Active Directory, GPO, DNS, DHCP and overall forest management.
• Cloud:
• • Experience with Office365 Suite and Admin Centers required.
  • Knowledge of Azure
• Real World Experience:
• • The above 4 criteria must be met and you must have hands on experience with all criteria for over 5 years.

Responsibilities include

• Streamlining, implementing and improving business IT processes
• Supporting field Technicians (Can you walk an onsite tech through fixing a broken connection in a building?)
• Project planning and executing technical projects within single and across multiple businesses.

If that sounds like you, you can find out more here or apply by email.

Technical Analyst, UK, USA

WHMCS (a WebPros company) is seeking talented and enthusiastic individuals in the USA and UK to join our technical analyst team, providing help & support to WHMCS software users.

The type of applicants we are looking for should be passionate about helping customers resolve issues & answering queries they have. Excellent written communication, advanced problem solving and troubleshooting skills, and being able to work independently are a must. Having experience with PHP development, and having the ability to review & understand PHP code is a bonus.

Ability and commitment is as important as current skill set. You should be highly motivated, have technical flair, an interest in all things technology, and a willingness to learn and develop new skills.

All our staff are currently working remotely, but in normal conditions there are opportunities in both our Houston, Texas office and Permanent teleworking positions in the USA and UK.

You can find out more and apply here.

Software Developer, Glasgow, Remote

As a member of the ResDiary development team, you will gain experience working with the latest technologies, doing full-stack development across the ResDiary product set. Expect to be using C# .NET Core, React.js, SQL, Azure and Octopus deploy on a daily basis.

We trust our developers to do what’s best for the product and we give them the support they need to make whatever they do a success. We expect you to strive to improve both yourself and the product whenever you can, and in return you’ll be given the freedom to take time to learn new skills and experiment with new technologies.

You should be willing to get involved in all aspects of the software development life-cycle: we want you to own what you do, not just finish the code and throw it over the wall. You’ll be working closely with other members of the development team as well as collaborating with the Product, Design, QA, and Support teams to produce quality code and end-user products. Therefore, good communication skills are a must.

We are strong believers in TDD and thorough testing in general and expect you to be too.

Our technology

Our teams are free to use the technologies they think suit best but in general we’re a .NET house and you’ll find various versions being used in our code base. Most new code is written in .NET Core with React.js and hosted in Azure using Kubernetes. You’ll also see CosmosDB, Redis, Octopus and Azure pipelines used frequently.

Your experience

• C# .NET/.NET Core, SQL, React.js
• Working on teams using Agile Methodologies
• Understanding of object-oriented programming
• Understanding of or experience with TDD

If that sounds like you, go here to find out more and apply.

Agile Project Manager, Glasgow, Remote

ResDiary has ambitious plans for 2021. We’re launching multiple projects into large new growth markets over the course of the year and need a strong project manager to help us deliver.

This is a new role for ResDiary and we want you to shape it using your experience and expertise. You’ll be working with colleagues of all levels across the business and will be particularly involved with the engineering, product and design teams. You’ll have experience delivering large, multi-stage software projects that touch every aspect of the business and will have responsibility for ensuring our product delivery is a success.

You’ll be heavily involved in agreeing and controlling the scope of a project or product workstream. As such, you’ll have responsibility for the continuous reporting and improvement of our progress towards our delivery goals. The right individual for this role will have an ambitious but pragmatic mindset when it comes to delivery – speed is important but not at the expense of quality.

ResDiary is a high volume, globally distributed SaaS product so it’s important that you’ve had experience working with similar products.

Your experience

• At least 5 years of experience in a similar digital project management or delivery role
• Experience in agile software development
• Experience working with remote teams, across multiple timezones
• Experience in software development tools, e.g. Jira, Confluence, Basecamp
• Excellent written & verbal communication skills
• Experience working with website & application development

If that sounds like it's of interest, you can find out more and apply here

Technical Lead DevOps, Glasgow, Remote

We’re looking for someone to lead the team responsible for creating and managing the infrastructure used to run all of our applications and monitoring systems. This team is responsible for a variety of different tasks, including creating and maintaining Kubernetes clusters, writing Terraform to provision infrastructure, managing SQL Server databases, and making sure that our logging and metrics systems are working correctly.

Where possible we try to ensure that our development teams are able to deploy and manage their own applications. Because of this, we’re looking for someone who is passionate about setting standards and automating processes, as well as writing clear documentation that other members of the development team can follow.

We currently have a mixture of applications deployed to legacy infrastructure like Cloud Services, as well as .NET Core applications deployed to Kubernetes clusters. As part of the team you will support these systems, and help migrate them safely to newer technologies.

In addition, you will be expected to join our on-call rota, and periodically perform maintenance tasks outside of normal working hours to avoid customer impact.

Your experience

• Experience leading a team of engineers, and figuring out how to take projects from start to finish successfully.
• Working with Cloud infrastructure. We use Azure, but we’re also interested if you have experience with other systems like AWS or Google Cloud.
• Using infrastructure automation tools like Terraform.
• Working with Kubernetes, ideally including creating and managing Kubernetes clusters.
• Comfortable working with both Windows Server and Linux systems.
• Managing geo-replicated SQL Server instances, with knowledge of performance tuning.
• Managing and using observability systems for logging, metrics and alerting.
• Creating and maintaining CI and deployment pipelines.
• Managing domains and DNS records.
• An understanding of common networking techniques like load balancing.
• Experience working on an on-call rota.

If that sounds of interest, please go here for more information and to apply.

Senior Embedded Software Engineer, Shipley, UK

We’re looking for a talented Senior Embedded Software Engineer, with a proven track record of software development using C++ and/or Java in an embedded environment, to work on cutting-edge embedded software projects, as a part of an agile team.

You will work in an agile environment reporting to a Group Lead or Project Manager and will have considerable exposure to our clients and other partners. You’ll be a key part of planning, design, development, debugging and integration of embedded software modules for cutting edge broadcast and internet TV receivers (set-top boxes). You’ll create new features while also supporting the C++ debugging team, which will be around a 60/40 split of your time. Most importantly, your work will help deliver a much-needed service for society in lockdown – quick and easy access to some of the World’s best digital TV services.

If that sounds interesting, go here for more info and to apply.

Electronic Engineer, Shipley, UK

We’re looking for an Electronic Engineer to undertake interesting and challenging design and development projects. We’re looking for someone with technical excellence and a demonstrated passion for research. They will join a world-class team working with leading clients in the fast moving arenas of IoT and digital TV technologies.

This role will allow you to develop your existing engineering knowledge and offer challenges to hone your skills in electronic design and engineering disciplines. You’ll form part of a team, contributing to product development, verification and overall project delivery. The results of your work will be important to our clients who operate at the forefront of technologies using embedded hardware and software.

As part of the team in you’ll both develop yourself and contribute to the value we bring to our clients who operate across a wide variety of applications from lowest power IoT devices to highest speed home entertainment broadcast receivers. You will work in a flexible environment reporting to a Group Lead or Project Manager and will have considerable exposure to our clients and other partners. You will need to bring a sound engineering knowledge, be able to learn ‘on the job’ and have first rate communications skills.

If this sounds like you, click here for more information and to apply.