The Power of Individualised Interaction

Infographic

Published April 2016

IBM Predictive Customer Intelligence can help you provide that one touch by:

- Gathering relevant customer information from internal and external sources - Using predictive analytics to determine the right offer for the right customer at the right time, no matter if they are interacting on the web, in your store or with an app. - Providing the best way to address customer needs for each and every engagement channel.