...so it must be the contractors!

Most of tickets have been on sale since the 7th using the other ticketing system in use at the fringe, VIA provided by Red61. This system is used by Assembly, Gilded Balloon, Pleasance and Underbelly

to find the link between this story and one first listed underneath - that one about the dwarf, the superglue and the hoover.

They had a vacancy for a general DBA/Sys admin type role when I looked on Sunday.

It looks like they didn't find one in time...

The servers canna take it, Captain!

It happened in Edinburgh, hence the link between the two stories.

Why, did the problem not affect the hundreds of non-comedy shows on the Fringe?

He's re-enacting his misfortunes at this year's Fringe. Tickets on sale tomorrow.

That's a damn good line, if ever I heard one.

Our department once formed an informal (but we pretty much stuck to it) policy never to buy from any company with the word 'solutions' in its name.

If anyone had called me saying that they represented Pivotal Integration --- I'd have just laughed.

The sad thing is that people don't have a clue how ridiculous they sound.

"Glasgow-based Pivotal Integration Limited supplies box office software to the company"

Pretty obvious what the problem is right there... Pivotal must support Glasgow's Comedy Festival rather than those dour east-coasters. :D

linux? windows?

please provide details so i may scoff appropriately.

Yup, there are some serious flaws in their IT strategy.

Take the Microsoft ticket tent they put up on the top of the Prince's Mall each year. You can't buy a ticket from the staff there -- you get to go on one of their computers and book one on the Fringe website.

All well and good -- but you need to confirm your email address, and there's no way to check your email from these computers. I signed up on their site in 2006 and last year tried to use the Ticket Tent, but I'd forgotten my password, which they dutifully sent to my hotmail account which I couldn't see!

Ridiculous!

Mainly Red Hat

I was able to book tickets on the Gilded Balloon's website. Worked a treat.