Skype users hang on for free calls
Print storyPromotion gone wrong
Posted in VoIP, 27th October 2006 08:47 GMT
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Skype user forums are filling up with angry customers who signed up to the Voice over Internet Protocol firm's free UK calls promotion.
The only trouble is they are still being charged for calls. The cock-up has done little for Skype's reputation for "customer service".
Punters who bought £10 of Skype credit were supposed to get six months of free calls to UK landlines, including the Channel Islands and the Isle of Man.
But dozens of customers who paid their £10 are still waiting to have free calls activated.
A statement from Skype said: ""We are really sorry to hear that some users have experienced problems with Talk for Britain. We are working extremely hard to resolve these issues and will update our website as soon as the problems are resolved."
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